Terms of Service
Last updated: {{LEGAL_LAST_UPDATED}} · Template pending legal review
What we provide
Dream Wave Tour arranges travel services — flights, accommodation, packages, transfers, and guiding — and assists with document processes including visa applications, passports, and study-abroad admissions.
For document services, our role is preparation, submission, and follow-up. Decisions on visas and permits rest solely with the relevant embassy, high commission, or authority; no outcome is or can be guaranteed.
Quotes, payment, and changes
Quotes are free and hold no obligation. Prices are confirmed before you pay, and fees for changes or cancellations — including those set by airlines and providers — are explained before you commit.
Where third-party providers (airlines, hotels, insurers, exam bodies) deliver part of a service, their terms apply to that part alongside these.
Your responsibilities
Information and documents you provide must be accurate and genuine — applications depend on it, and false information can have serious consequences with authorities that are outside anyone's control.
Travel requirements (passport validity, vaccinations, entry rules) change; we advise on what applies at the time of booking, and confirmations before travel remain the traveller's responsibility unless a service explicitly includes them.
Liability
We are responsible for performing our services with reasonable skill and care. We are not liable for decisions of embassies or authorities, for airline schedule changes, or for events beyond our reasonable control.
Contact and disputes
Questions and complaints come to us first — most things are resolved with a conversation: support@dreamwavetour.com · +233 55 264 7863. These terms are governed by the laws of Ghana.